More than ever in 2022, addiction to games is in full swing in a context of social and health crisis that exacerbates excessive behaviors. Whether online or in terrestrial casinos, many players lose a lot of money due to a lack of supervision when it is not a more or less voluntary abandonment from the games.
To remedy this and not be unjustly accused of all bankruptcy, the Société des Bains de Mer (SBM) created in April 1863 decided to follow the recommendations in the matter from the European Casino Association (ECA). Thus, Monte-Carlo casinos intend to put the odds on their side to preserve the players from dependence but also from ruin thanks to reinforced wrestling programs.
The application of the ECA charter by the SBM, the first step?
In all places of entertainment on the American Riviera that it holds under its wing, the SBM will now promote the use of a responsible game to maintain the pleasure of playing Games of chance and money (JHA) and not the inconveniences. In 2021, an investigation carried out by the SEDAP showed that the younger we started, the more likely we had to fall into addiction and that it lasts.
In the heart of tourism life, the Société des Bains de Mer must have long applied to the letter the proposals of the European Casino Association which it joined in July 2017. Through this rapprochement, SBM undertakes to respect the ECA charter, but also to prevent rather than cure, directly on the field, by protecting the players as also advocates the ANJ (National Games Authority).
This is why on December 26, 2019, an independent audit firm noted the application of preventive measures against the addictive practices of casino games by awarding SBM a certificate of good follow -up. On February 4, 2020, it was the turn of the European Casino Association (ECA) to put the certification of the responsible gameable to the Société des Bains de Mer. Thus, a large stage was taken in the management of the four Casinos de Monaco, and above all, in the life of their customers!
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Then to form employees in the prevention of addictions!
Starting from the observation that it is useless for terrestrial casinos to let clients relieve themselves of all their fortune within their establishments, the SBM has taken up the methods of prevention of the ECA which wishes above all to improve their public image : awareness and prevention will then be the watchwords for slot machine rooms and table games free from drifts!
Among the 3,600 employees on average led by the SBM, those who are more in with customers will a priori invite to detect “root evil”. As soon as they find a customer in difficulty, the official reception agents of the Société des Bains de Mer may have to freely advise them on the part of their website dedicated to the prevention of risky behavior.
By connecting to the SBM online platform, players more or less on the wrong slope will be able to answer a test that will determine, according to their answers on rhythm and bets, if they have a game driving " No problem ",“ at low risk ”,“ at moderate ”or“ excessive ”. From there, an interview with the management of the casino can be offered to them, without going through the VIP box!
For the most recalcitrant, a simple type of type “flyer”They will be given to visualize, black on white, wise advice, but also, a telephone number intended to assist them. Carried out in partnership with the Princess Grace Hospital Center (CHPG), this tailor-made support aims to educate or attends the pathological players Possible dangers without depriving them of distraction and pleasure, and we welcome them!
Monte-Carlo: a responsible and sustainable link with customers ofes casinos
Even if most of the ravages is carried out online with a young audience (300,000 adolescents would be concerned according to the latest study of the SEDAP), the land casinos are not safe from
Bad advertising. Based in Brussels, the European Casino Association takes care of the brand image of nearly 900 casinos scattered through no less than 28 countries, notably by organizing a European competition Cripissers (European Dealer Championship) which takes place this year ... in Monaco!
Therefore, no going back will be possible for a sea bathing company which is now involved in major prevention against addiction to games. On the SBM website (MonteCarlosbm.com/fr/jeu-responsable), we measure how much the application of the ECA charter is a major challenge for Monegasque casinos that want to restore their coat of arms after one monumental crisis linked to COVID-19.
Moreover, the management explained that "these commitments are made by the Société des Bains de Mer without there being any legislative obligation. Our philosophy is to offer (above all) entertainment and pleasure to our customers ”!
By lending them a hand, the European Casino Association watches over the grain by adjusting the essential questions facing each casinotier including those of Monte-Carlo, and we are delighted!
